Up to 275,000 workers go into Bank Holiday without salaries as HSBC payments system collapses

Friday, August 28, 2015
By Paul Martin

HSBC system failure meant businesses unable to pay staff and bills
Hundreds of millions have not been paid to up to 275,000 people today
Victims take to social media to complain as their salaries are not paid in
Bank first denied fault but three hours later admitted Bacs was down

By MARTIN ROBINSON and ADRIAN LOWERY
DailyMail.com
28 August 2015

Up to 275,000 people were not paid today and went in to the Bank Holiday weekend with depleted accounts after HSBC’s payments system failed.
Britain’s biggest bank, which has 16million UK customers, has revealed an IT glitch means they have failed to transfer hundreds of millions of pounds on pay day.

Victims complained about being unable to pay their mortgages or not having any money at all and with a three-day weekend looming they are waiting anxiously to hear when they will get their cash.

The fault means that salaries were not transferred from HSBC business accounts to the accounts of employees, including those who bank elsewhere.
One customer wrote on Twitter: ‘HSBC. None of my staff have been paid. Cannot get through to them on the phone. Absolute shambles of a bank! Extremely poor performance’.

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