Delta Airlines will use facial recognition technology which will replace the need for passports and tickets and eliminate long check-in and security queues at airports
Delta will deploy facial-recognition technology to replace passports and tickets
The new system will be piloted at Atlanta Airport before being rolled out to other airports if it leads to reduced boarding times and shorter queues
But civil liberty advocates are concerned the move could breach people’s right to privacy and want to know how the data will be stored and who can access it
By LEAH MCDONALD
DAILYMAIL.COM
23 September 2018
Delta Airlines will deploy facial recognition technology to replace passports and tickets at Atlanta Airport in a move which could speed up travel for passengers.
The biometric identification system will be phased in on October 15 at check-in kiosks, baggage-drop counters and security checkpoints for international flights in Terminal F of Hartsfield-Jackson Atlanta International Airport, Delta announced.
The airline’s Chief Operating Officer Gil West said the biometrics will be rolled out to other domestic and international airport terminals if customers take to the technology at the world’s busiest airport and it helps to reduce boarding times.
The service is optional for now and to use it, customers will enter their passport information during online check-in.
Then at each transition point at the airport, passengers will approach the kiosks with cameras to scan their faces and wait for a green check mark before proceeding to the next spot.
Passengers flying with Delta partners Aeromexico, Air France KLM, and Virgin Atlantic Airways are also eligible to use the service, the US carrier said.
Airlines and security agencies are experimenting with fingerprint scans and facial-recognition technology to streamline the traveling experience for passengers.
According to Delta, facial recognition can save up to nine minutes of time during boarding.
Mr West added: ‘Launching the first biometric terminal in the U.S. at the world’s busiest airport means we’re bringing the future of flying to customers traveling around the globe.
‘Customers have an expectation that experiences along their journey are easy and happen seamlessly – that’s what we’re aiming for by launching this technology across airport touch points’.
Delta said the biometric updates will fully roll out to the terminal ‘later this year,’ though it added that the process will be ‘optional.’
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