Belkin routers around the globe unable to connect to the internet…(Got Me!)
by Jan Willem Aldershoff
MYCE.com
07 October 2014
Users of routers of American consumer electronics manufacturer Belkin have severe issues connecting to the internet. The affect users around the globe. On Twitter many people complain to Belkin’s customer care that they are unable to connect to the internet.
Users also complain that the Belkin customer service by phone hangs up customers, likely because they can’t handle the load of complaints. Users that are affected see a orange or solid amber light instead of the usual color.
Besides the worldwide outage of Belkin routers, also the Belkin website is down. Belkin has stated it’s aware of the issue and in the process of fixing it. The most plausible cause of the issue appears to be that the router outage is caused by the downtime of the Belkin website. Belkin routers ping heartbeat.belkim.com frequently to diagnose themselves and also that URL is not reachable.
Other possible causes is that the company allegedly updated the software of the routers overnight (reported by several users who were told about this by Comcast service employees) and another possible reason could be a vulnerability found in Belkin routers that’s currently exploited by cybercriminals.
The Rest…HERE
