Thousands who signed up with Healthcare.gov encounter errors that cannot be fixed
by: J. D. Heyes
Monday, February 24, 2014
The Obama administration has told the country repeatedly that the Department of Health and Human Services (HHS) is making progress in fixing the myriad of problems with the federal Obamacare website, Healthcare.gov, but despite those assurances, a number of problems and glitches remain.
As reported by The Washington Post, tens of thousands of Americans have recently discovered that the website made a number of mistakes as they were enrolling for coverage. And worse, they have since discovered another problem: Uncle Sam can’t get the mistakes fixed:
Roughly 22,000 Americans have filed appeals with the government to try to get mistakes corrected, according to internal government data obtained by The Washington Post. They contend that the computer system for the new federal online marketplace charged them too much for health insurance, steered them into the wrong insurance program or denied them coverage entirely.
And this is only the number the paper has been given; it’s hard telling, given the continued problems with the site, how large the number actually is.