Obamacare exchange suffers critical account failures, asks everyone to change passwords or register new accounts
by Mike Adams
Wednesday, October 09, 2013
The online Obamacare exchange system has just performed a system-wide password reset. This is a sign that a critical failure has occurred behind the scenes: either a security breach has stolen passwords, or passwords have been lost. So now everyone is being required to create a new password, reports ARS Technica.
But that’s not even the worst of it: some users are being told they have to create new accounts all over again. “Individuals whose logins never made it to the site’s database will have to re-register using a different username, as their previously chosen names are now stuck in authentication limbo,” continues ARS Technica.
It goes on to explain, “Ars learned that changes made to profiles already within the system may not be saved either — a problem that is only indicated by a very non-descriptive error message.”
• All passwords are being reset across Healthcare.gov
• Many users are being told they have to sign up again under a new account name, because the account name they tried to register is now “in limbo”
• Edits to personal profiles are not being saved and are instead producing error messages
Nearly half a billion dollars spent on Healthcare.gov