America’s airports are revolting against the TSA…(About Time!!)

Wednesday, May 11, 2016
By Paul Martin

Benjamin Zhang
BusinessInsider.com
May 11, 2016

If you’ve been annoyed by long airport security lines, you aren’t alone.

Airports are apparently just as unhappy about it.

Last week, the Port Authority of New York and New Jersey warned the US Transportation Safety Administration that it has to improve its “abysmal” performance or be replaced by private contractors.

The Port Authority’s letter to the TSA echoes sentiments expressed in a similar letter in February by Hartsfield-Jackson Atlanta International Airport – the nation’s busiest airport.

The Port Authority, which operates JFK International and LaGuardia Airports in New York and Newark Liberty International in New Jersey, is urging the the TSA increase resources for its security screening services.

According to the letter, signed by from Port Authority aviation director Thomas Bosco and chief security officer Thomas Belfiore, security checkpoints at the New York area airports are painfully understaffed with no sign of improvement in sight.

Wait times at TSA checkpoints have “risen dramatically in recent months, prompting angry complaints from passengers, terminal operators, and airlines alike citing inconvenience, delayed flights and missed connections,” the pair write.

According to the Port Authority, the average maximum wait time at JFK during the period from March 15 to April 15 increased 82% over the same period last year. For the year, the absolute maximum wait times is 55 minutes — up from 30 minutes in 2015.

“The experience at Newark and LaGuardia has been similarly abysmal, and the patience of the flying public has reached a breaking point,” Bosco and Belfiore warn. “Given the adverse customer service and economic impacts, we can no longer tolerate the continuing inadequacy of TSA passenger screening services.”

The Rest…HERE

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