Cyber attack hits 41 Hyatt Hotel properties: Customers’ personal information put at risk after hackers breach the chain’s credit card system

Saturday, October 14, 2017
By Paul Martin

Hyatt Hotels warned customers it had been breached for the second time
They discovered unauthorized access to payment between March and July 2017
41 properties were affected in 11 countries, with China accounting for 18 of them
The other countries affected include Hawaii, Puerto Rico and Guam

13 October 2017

Hyatt Hotels has told its customers their payment system was breached by a cyber attack.

The chain announced on Thursday that they had discovered unauthorized access to payment card information at certain Hyatt-managed locations between March 18, 2017 and July 2, 2017.

They said the incident meant personal information such as names, card numbers, expiration dates and internal verification codes with cards that were either manually entered or swiped at the front desk were at risk.

A total of 41 properties were affected in 13 countries, with China accounting for 18 properties, three in Hawaii were affected, as well as three in Puerto Rico and also one in Guam.

Hyatt properties in India, Japan and Saudi Arabia were also impacted.

Its cyber security team discovered signs of the unauthorized access in July and launched an internal investigation, which was completed Thursday.

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