Robots To Replace All Human Cashiers At New York Shake Shack
by Tyler Durden
ZeroHedge.com
Oct 4, 2017
A brand new Manhattan Shake Shack set to open its doors later this month in Astor Place will offer guests all the same great-tasting burgers, dogs and shakes as other locations but it will be missing one costly component that most other restaurants still depend on: cashiers.
As the NY Post points out today, Shake Shack will be using it’s newest location to test a fully automated ordering system that will allow customers to order at kiosks or via the company’s app and then pick up their food once they get a text.
Robots will replace humans and cash won’t be accepted at a soon-to-open Shake Shack in the East Village, reps for the popular burger chain said Monday.
Customers will place orders via an app and at touch-screen kiosks inside the restaurant, which is scheduled to open an Astor Place branch later this month, according to company CEO Randy Garutti.
Diners can also pay on smartphones and tablets using the restaurant’s app.
“The Astor Place Shack will be a playground where we can test and learn the ever-shifting needs of our guests,” Garutti said. “[It] represents our dedication to innovation and to providing the best for our guests and for our teams.”
“We’re excited to lead with kiosk-only ordering, putting control of the Shake Shack experience in our guests’ hands, and an optimized kitchen with increased capacity for mobile orders and eventual delivery integration to support ongoing digital innovation,” Garutti said.
The Rest…HERE
