‘It’s carnage’: British Airways computer systems crash across the WORLD after they are ‘hacked’ sparking chaos at airports with all flights from Gatwick and Heathrow cancelled
Furious customers are complaining of ‘huge’ queues and flights not taking off
Fliers said captain and gate staff at Gatwick believe it could be a cyber attack
Fliers are stuck in the UK, US, Rome, Belfast and Lisbon among other locations
The airline is ‘experiencing a global system outage’ and trying to ‘resolve’ issues
By EKIN KARASIN
DailyMail.com
27 May 2017
British Airways computer systems have crashed across the world, sparking chaos at airports with massive queues and delayed flights.
All BA flights from Heathrow and Gatwick before 6pm have been cancelled because of a ‘major IT system failure’ that is causing ‘severe disruption worldwide’.
Hundreds of fliers are stuck in ‘huge’ check-in lines and parts of BA’s website and app are not working – causing people trying to check-in online to miss their flights.
Several passengers reported that the captain and gate staff at Gatwick Airport said the airline could be under a cyber attack.
Furious fliers in the UK, the US, Rome, Belfast and Lisbon among other locations vented that they have been stuck on their plane for more than two hours.
They spoke of ‘disgraceful’ customer service as staff gave out ‘no information’, while others said it was ‘carnage’ at Heathrow Airport’s Terminal 5 and warned travellers to stay away.
The airline said it was ‘experiencing a global system outage’ and told passengers not to travel to London airports on Saturday due to ‘extreme congestion’.
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