IBM Patent: A.I. Fact-Checker with In-Call Actionability

Monday, March 6, 2017
By Paul Martin

By k.Renee
NorthwestLibertyNews.com
March 5, 2017

File Date (@US Patent Office): January 19, 2017
Patent: 20170019535 Family ID: 57775256 Kind Code: A1
Applicant: International Business Machines (IBM)
Super Easy Explanation:
A system that fact-checks live calls and takes action to “cause change” in any call that is “determined…as false”. [Abstract]

Now, to Break It Down a Bit Further:

Who’s Involved (initially) :
telecommunicating from &
an automatic program, ran on an artificial-intelligencia computing system.
What’s Happening :
The A.I. system “detects a fact statement made during a conversation” [0024]. It detects “alleged facts” by using NLP (Natural Language Processing) to identify a “defined grammatical construct” and “the presence of one or more keywords”. [0025]
“As some non-limiting examples” the system “can be configured to detect statements that include financial terminology…words referring to a location, an institution, an entity, and the like”. [0025]
The A.I. system “initiates a capture of a call segment”, recording the “fact statement”. The capture can retroactively record, including the conversation that occurred “at a time prior” to “wnhen the fact statement was made” [0026]. The call data is pre-processed and converted for fact-checking.
“The (call) data can include text, sound, graphical, or video information.” The A.I. “applies different methods to convert…the information.” [0035]
The A.I. system then sends that processed data set “for fact-checking…verifying the accuracy of the fact statement by using information from a third-party.” [0030]
As an example; call-data from a video transmission could include a text form of the “fact statement”, along with result data from ”sentiment analysis, facial expression analysis, or applied forensics” performed by the A.I. system.[0035] “Voice facts, such as timber or pitch of the voice can assist in verification.”[0037] The text data of the fact statement can be checked against third-party records, like “phone directories” [0038], “company directories” [0039], “financial or credit databases” [0040], “news databases” [0041], or any “social media site” [0055].
The A.I. system receives a “result of the fact checking operation…indicating that the fact statement is accurate, or inaccurate.” [0031]
“If the result indicates that the fact statement is inaccurate”, the A.I. system “takes action” “while the call in progress”. [0032]

The Rest…HERE

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